Map and repair
- Current-state journey and stack audit
- Definitions, ownership, and baseline
- Highest-risk handoff repaired
- First working workflow or route shipped
HOW I WORK
I work inside the real stack with the people who use it. One owner stays responsible from the first map to the live workflow.
You can start with one defined build or reserve ongoing weekly capacity.
FIVE WORKING STATES
Interviews, system access, journey map, definitions, baseline, and one measurable objective.
OUTPUT → bottleneck brief + current-state mapStates, ownership, data, routing, automation boundaries, failure paths, and acceptance criteria.
OUTPUT → system blueprint + build backlogConfiguration, code, integrations, content, QA records, and working handoffs with the team.
OUTPUT → production-ready first systemEvents, dashboards, alerts, documentation, permissions, and a weekly review.
OUTPUT → observable operating layerConversion, cycle time, exceptions, team feedback, message changes, and the next leverage point.
OUTPUT → prioritized operating roadmap30 / 60 / 90
WHAT MAKES IT WORK
I need enough system access to understand the real process and one client-side owner who can make operating decisions.
System access
CRM, website, analytics, outreach, automation, and the people who use them.
Decision access
A founder or functional leader who can resolve definitions and ownership.
Operating feedback
Sales and marketing feedback on the records, tasks, and handoffs created.
One shared outcome
A measurable change in speed, quality, visibility, or manual effort.
CAPACITY PLANNER
The estimate uses a planning rate of $70/hour and 4.33 weeks per month. Capacity defines how much of the operating system I can own at one time. Final scope depends on access, complexity, and engagement length.